IT ENABLED CHANGE ALIGNED WITH BUSINESS OBJECTIVES
DIGITAL TRANSFORMATION
IMPROVING CUSTOMER EXPERIENCE
1.Well planned strategy.
2.Initiate Company-Wide Initiatives.
TRANSFORMING OPERATIONAL PROCESSES
1.IT Innovation aligned with Business
Goals.
2.Leveraging the Technology that adds
value.
CHANGING BUSINESS MODEL
1.Technological and cultural Shift.
2.Create New Business Models and
Opportunities.